Replying to a message from: Michael

Hello,

 

    I am running Xeams 7.0 and trying to configure the spam learner email since the old xeams footer is now disabled. (I know I could re-enable it, but I'd like to use the learner email).

 

I have the DNS and MX record for spam.xxxxxxxx.com setup to go directly to Xeams. (xxxxxxxx.com uses a different outbound server)

I have the spam learner email set to spam@spam.xxxxxxxx.com

 

I have worked through the issues of getting the email to be delivered to Xeams. I can now look in the SMTP log for Xeams and see the message come in, but I do not see any indication that the message is being marked as junk looking at the Message Repository. I can not find a log to indicate what happens with this message after being received. I am getting no NDR and I see nowhere in the logs that reference the message after being received.

 

How can I confirm this is working, and if it isn't why isn't xeams picking up on the Spam Learner Email?

 

Thanks,

Michael.