From: | dateno1 |
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Date: | 12/3/18 6:03 PM |
Topic: | can't update to 6028 from 6011 |
Type: | General Discussions |
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automatically updated from 6011 to 6028 it not worked (webui/smtp/imap/pop3)
re-download 6011 installer and re-install it and move directories from original it work again
i can't find some special thing on log :(
it was running on ubuntu 18.04 x64 (install path /usr/local) |
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From: | Anonymous |
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Date: | 12/3/18 6:15 PM |
Topic: | can't update to 6028 from 6011 |
Type: | General Discussions |
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I success to update it (2 time tested)
using auto-update it not works
but clean install 6011 and use manual-update it work well |
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From: | Synametrics Support |
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Date: | 12/3/18 8:33 PM |
Topic: | can't update to 6028 from 6011 |
Type: | General Discussions |
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Check http://www.xeams.com/ts-auto-update.htm for tips on troubleshooting upgrade problems. |
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From: | Simonneu |
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Date: | 12/4/18 11:13 AM |
Topic: | can't update to 6028 from 6011 |
Type: | General Discussions |
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I also had a problem on upgrade on Windows Server 2012 R2. Xeams log reports: 2018-12-04 11:32:31,740 ERROR [/].[jsp] - Servlet.service() for servlet jsp threw exception
I downloaded Installer, backed up config directory, installed and copied "config" directory over the new (not recommended, I thought it would recognize an existing installation). I had to kill two javaw.exe ?zombie processes before I could install. Now is working. |
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From: | Synametrics Support |
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Date: | 12/4/18 11:24 AM |
Topic: | can't update to 6028 from 6011 |
Type: | General Discussions |
Post a follow up |
Simonneu,There are two required files: webfront.zip and Xeams.jar. You will run into above problem if the webfront.zip was successfully patched but not Xeams.jar. Try downloading them manually from http://xeams.com/ManuallyPatching.htm and try patching. If the web page is not comming up, shutdown the service and use the manually method specified towards the end of http://xeams.com/ts-auto-update.htm (the command that ends with EngineStarter). Make sure Xeams is NOT running when you issue that command. |
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