I use Xeams 6.7

I track successly the mail in SMTPconverstation.log, but I can not find the mail in Message Repository List(Good,junk,possible junk).

2019-02-12 10:14:09,028 - [     40020] ************ New connection from: 1.2.3.4
2019-02-12 10:14:09,044 - [     40020] C --> EHLO ms03.zyz.com
2019-02-12 10:14:09,044 - [     40020] S <-- 250-210.1.2.3.4. Please to meet you
2019-02-12 10:14:09,044 - [     40020] S <-- 250-SIZE 52428800
2019-02-12 10:14:09,044 - [     40020] S <-- 250 OK
2019-02-12 10:14:09,385 - [     40020] C --> QUIT
2019-02-12 10:14:09,385 - [     40020] S <-- 221 Good bye. Hope to see you again
2019-02-12 10:14:09,385 - [     40020] ~~~~~~~~~~~~ Connection Terminated (357:999999)
2019-02-12 10:14:09,416 - [     40019] C --> MAIL FROM:<abc@xyz.com>
2019-02-12 10:14:09,416 - [     40019] S <-- 250 OK
2019-02-12 10:14:09,431 - [     40019] C --> RCPT TO:<XXX@>
2019-02-12 10:14:09,431 - [     40019] S <-- 250 OK
2019-02-12 10:14:09,463 - [     40019] C --> DATA
2019-02-12 10:14:09,463 - [     40019] S <-- 354 Start mail input; end with <CRLF>.<CRLF>
2019-02-12 10:14:09,579 - [     40019] S <-- 250 2.6.0 Queued mail for delivery

How can I resolve the problem?

Vincent,

The logs show two emails. The LCID for the first one is 40020 and the second one is 40019. The connection from IP 1.2.3.4 did not send any email. It connected and then disconnected right away. 40019 started earlier and does not show the connection IP. Which email are you referring to?

I assume you're referring to 40019. Try searching for 40019 and select Message ID in the Search Field.