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From: rbdev
Date: 3/6/19 12:38 PM
Topic: rbdev
Type: General Discussions
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Hi all,

I've got some devices connected to Xeams using STMP and IMAP but I'm not receiving notifications about new emails.

It seems the IMAP server is not letting the clients know about new emails.

Are you guys facing this issue?

Cheers,

rbdev

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From: Synametrics Support
Date: 3/15/19 4:53 PM
Topic: rbdev
Type: General Discussions
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Xeams contains many log files. Check SMTPConversation.log and ImapConversation.log to confirm if your client is connected. Log files are stored in $INSTALL_DIR\logs folder

 

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From: RbDev
Date: 7/19/19 8:41 PM
Topic: rbdev
Type: General Discussions
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SMTPConversation.log and ImapConversation.log are massive and have many instructions.

 

Doesn't look like there are errors/fails. What should I be looking for?

 

 

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From: Synametrics Support
Date: 7/22/19 10:44 AM
Topic: rbdev
Type: General Discussions
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A typical IMAP client should query the server once in a while to see if new messages have arrived. Which IMAP client are you using?

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From: RBDev
Date: 7/22/19 1:52 PM
Topic: rbdev
Type: General Discussions
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iOS Email

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From: RBDev
Date: 7/22/19 2:02 PM
Topic: rbdev
Type: General Discussions
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Xeams IMAP doesn't support Push notification?

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From: Synametrics Support
Date: 7/22/19 2:12 PM
Topic: rbdev
Type: General Discussions
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Push notification protocol is currently not supported.

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From: RBDev
Date: 7/23/19 2:57 PM
Topic: rbdev
Type: General Discussions
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I'm receiving emails hours after arrival. most of the time I only find out because I force refresh.

 

What is going on?

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From: Synametrics Support
Date: 7/23/19 3:29 PM
Topic: rbdev
Type: General Discussions
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Go to the "Accounts" setting on your iPhone and ensure the "Fetch New Data" setting is set to "Fetch".

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From: RBDev
Date: 7/23/19 5:12 PM
Topic: rbdev
Type: General Discussions
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it is. its also set to fetch 15 mins but no messages arrive. 

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