Import Wizard Thomas Heuving
    Import Wizard Thomas Heuving
        Import Wizard Synametrics Support

From: Thomas Heuving
Date: 9/16/20 1:29 AM
Topic: Import Wizard
Type: General Discussions
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I tried to migrate my mailaccount from my old IMAP-Server (cyrus on a linux box) to Xeams. So I added a user and tried the import wizard. All I get is

"Unable to import data. STARTTLS failure", if I don't check "Use SSL" and a "Unrecognized SSL Message. Plaintext connection?"

My old Server uses a Selfsigned Certificate and STARTTLS and I have no problems conncting with a Variety of Cleints (Kmail, Nina Outlook, Thunderbird).

Is there any hope to get the messages from my old server to Xeams? Is there a way to copy the messages as files?

 

Best regards

 

Thomas

 

 

 

 

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From: Thomas Heuving
Date: 9/16/20 1:32 AM
Topic: Import Wizard
Type: General Discussions
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Don't know if it's important: I run Xeams on a TS-228 from QNAP.

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From: Synametrics Support
Date: 9/16/20 9:03 AM
Topic: Import Wizard
Type: General Discussions
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What is the exact build number you're using for Xeams?

Could you send a copy of your Xeams.log to our support department right after running the migration tool. Send it to support@synametrics.com

 

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