Replying to a message from: Synametrics Support

Richard,

Your problem is not related to the same issue that Robert is facing. I have a feeling that UserConfig.xml file is corrupted on your end. Xeams makes a backup of the entire config folder for 7 days. Try restoring UserConfig.xml file from /share/MD0_DATA/.qpkg/Xeams/config/archive/*.zip . You will have to get the last good backup.

Once the file is restored, you will have to restart Xeams.

If you run into problems, contact our support via email.

Imran