Hi,

Please use the following guideline to remove Xeams from QNAP. Note that there are two packages for QNAP:

1. One that is downloaded from Xeams' website (http://xeams.com/XeamsDownload.htm)
2. Another that comes with QNAP

Although the instructions for removing should be identical for both, we have only tested the following with the QNAP package that is downloaded from our website. The following steps assume you have already tried uninstalling Xeams from QNAP's web interface and it failed.

QNAP puts files belonging to Xeams in two locations:

1. InstallDir - thsi is usually /share/CACHEDEV1_DATA/.qpkg/Xeams . Remove this entire folder.
2. QNAP's packaging confg. QNAP holds the list of Apps in /etc/config/qpkg.conf. This file is in Windows INI format - meaning you will see a section for every installed app starting with square brackets. For example, the section for Xeams will start from [Xeams]. Remove the entire section belonging to Xeams. This will cleanup QNAP's web interface.