Replying to a message from: Synametrics Support

Try the following:

  • Locate $INSTALL_DIR\config\AppConfig.xml file.
  • Open this file in any editor, such as Notepad
  • Search for reportersEmailAddress and specify an email address you would like to use as the sender. The final line should look something like:

    <reportersEmailAddress>your.desired.address@yourcompany.com</reportersEmailAddress>

  • Save the file
  • Restart Xeams