Hi Dustin, 

The filter you are referring to is the auto learn sender filter. This filter is used when you use Xeams to handle out-bound emails. Xeams learns and remembers email addresses on the Internet that receive emails from your local users. 

The score of this filter will increase by -25 everytime the user responds to that email address (so the score of this filter will be -100 when its the 4th time the user responds to that email address). 

To change this score, please follow the steps: 

1. Locate server.properties file in $INSTALL_DIR\config folder. Create a new text file if this file is missing. Ensure the name of the this file is server.properties and not service.properties or server.properties.txt

2. Add the following line: outbound.email.credit.score=50

This will change the default value from 25 to 50. Once this is done every email sent by your user will get a score of -200 (50 * -4 in the previous example above).

3. Save the file and restart Xeams