Thank you very much for your reply. I did send your reply to Qnap Support and they replied with the message below... unfortunately I am having trouble with deciphering yours and their instructions :( I have been able to successfully login to my Qnap to display the command prompt via Putty the software, but then it all starts to go over my head :(

I realise you're not familiar with Qnap, however you do offer a Qnap download on your website so surely somebody there has instructions or the know-how on how to uninstall it? Would you be able to help me out with some simple step-by-step instructions to remove your software please?

Just a suggestion, but maybe your instructions to me could also be added to your Qnap download page to help other Qnap owners.

FROM QNAP;

" In general, when you install the qpkg file, it will automatically create the configuration file, /etc/config/qpkg.conf

Please access the NAS by SSH, then you can use the vi command to check the qpkg.conf.

https://www.qnap.com/en-uk/how-to/knowledge-base/article/how-to-access-qnap-nas-by-ssh

https://www.howtogeek.com/102468/a-beginners-guide-to-editing-text-files-with-vi/ "