User can?t search mailas. Nordlicht
    User can?t search mailas. Synametrics Support

From: Nordlicht
Date: 11/28/23 8:34 AM
Topic: User can?t search mailas.
Type: Installation
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I have the problem in my installation that users cannot see any emails using the search (Web-GUI)

Does this have to be set in the configuration?

As an admin this is no problem.

User messages are displayed in the main menu.

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From: Synametrics Support
Date: 11/29/23 9:25 AM
Topic: User can?t search mailas.
Type: Installation
Post a follow up

Hi Nrodlicht,

Is this issue happening with every user, or just some of them?

Could you please give us one example email that the admin can see when searched, but not as the user? Also, please let us know what search criteria you are using.

 

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