Document information

Document ID:4552
Subject:Contents of a system generated email to support
Creation date:12/14/15 4:35 PM
Last modified on:12/14/15 4:35 PM

Contents of a support email message

It is very important that you use Xeams' support page to send us support related question. Besides your email body, this method sends some additional important information to our support department. For example:

  • Total memory usage on your server
  • Configuration parameters like the JVM version
  • Average load on your machine in terms of emails received.
The support email never sends any email that is arrives in your system or any other private data.

User comments

Posted by arjita gupta on 11/2/16 6:55 AM

Hey Hopper, Hope you are doing well!!! Itís just a quick e-mail to let you know that your new E-mail has been successfully updated. Now you are once again ready to remain updated with all our latest happenings & on-going offers and deals. Have a new e-mail address??? Share it with us for availing company benefits. E-mails are the best ways to stay connected with our users and provide them with several exciting deals and offers. We are here to serve you with a customer service that is worth remembering, by allowing our users to extract the maximum benefits with the least possible monetary inputs. Our purpose can be achieved by learning about our customerís taste and experiences, and e-mail conversation are one of the best ways to get that. So, if you have changed your e-mail ID or planning to do that in future, then do not forget to update us too. Our learning about you, make you to serve you the best. We work for you and your satisfaction is our priority. For any sort of guidance and support, feel free to write to us. We hope to serve you with better customer experience. Have a safe and enjoyable journey ahead. See you soon again!!! Have a safe

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