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Document information
| Document ID: | 543 |
|---|---|
| Subject: | What is an email alias |
| Creation date: | 5/30/09 3:36 PM |
| Last modified on: | 5/30/09 3:53 PM |
What is an email alias
An email alias is another name for one or more email addresses. Each email alias simply forwards email messages on to each specified email address. Email aliases are often used to create handy replacements for long or difficult-to-remember email addresses. They can also be used to create generic email addresses such as webmaster@example.com and sales@example.com.
Consider the following scenario. You have 3 employees, John, Bob and Mary, who handle sales and you want to use sales@YourCompany.com as the primary email address for any sales related question. Rather than creating a user for sales, you can create an alias and forward every message targeted for to John, Bob and Mary
How to create an alias
Follow the steps below to create an alias. Following steps assumes you want to create an alias for sales and emails should get forwarded to John, Bob and Mary.- Log in to Admin Console as administrator
- Select Manage Aliases under Server Configuration
- Type sales@YourCompany.com for Alias Address
- Type bob@YourCompany.com, John@YourCompany.com, Mary@YourCompany.com for the Forward To field. Notice that multiple addresses are separated by a comma.
- Click the Save button
How to modify an existing alias
Let's assume that you want to add Laura@YourCompany.com and remove John@YourCompany.com from the alias your created earlier. Following steps demonstrate how to accomplish this task.
- Log in to Admin Console as administrator
- Select Manage Aliases under Server Configuration
- Type sales@YourCompany.com for Alias Address
- Type bob@YourCompany.com, Laura@YourCompany.com, Mary@YourCompany.com for the Forward To field. Notice I removed John and added Laura's email address in this field. This will replace the older value with the newer one.
- Click the Save button
