manual-report-request@subdomain.YourDomain.comas well as
manual-report-requestin the user part of the email and domain name does not matter. This is done by design. Imagine Bob's Outlook is configured to send out-bound emails to Exchange. If Bob sends his emails to
manual-report-request@report.YourDomain.com, Exchange will never forward that email to Xeams since
YourDomain.comis considered a local domain. However, a slightly modified domain name will cause Exchange to forward that message to Xeams, which will then generate the report.