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Port *QNAPIP*:5272 refused connection. Mark Edelen
    Port *QNAPIP*:5272 refused connection. Synametrics Support

From: Mark Edelen
Date: 4/28/23 2:22 PM
Topic: Port *QNAPIP*:5272 refused connection.
Type: Installation
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I opened up that port for my qnap, but it's still refusing connection. I can run it but I can't get into the admin to set it up. Also it says JRE QPKG not installed...
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From: Synametrics Support
Date: 4/28/23 5:14 PM
Topic: Port *QNAPIP*:5272 refused connection.
Type: Installation
Post a follow up

I am sorry to learn you're running into this problem. Could you please try the following:

  • Connect to your QNAP using SSH
  • Change the current directory to /share/CACHEDEV1_DATA/.qpkg/Xeams/logs
  • Check for errors in Xeams.log file towards the end. If you don't see any errors, that means the web server is up

Try contacting us via email and send us the log file (Xeams.log) if you cannot figure it out on your own. Send it to support@synametrics.com

 
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