Moving emails in repository dcol
    Moving emails in repository Synametrics Support

From: dcol
Date: 4/24/17 11:44 AM
Topic: Moving emails in repository
Type: General Discussions
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Seems the move email checkbox now defaults to unchecked in the Message Repository. This action is unacceptable. Now if a user logs in, the message is never moved to Junk because they do not even have a 'move email' checkbox. If a message is flagged as Junk in the repository, it should always move to the Junk folder.

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From: Synametrics Support
Date: 4/25/17 2:23 AM
Topic: Moving emails in repository
Type: General Discussions
Post a follow up

Dan,

This is done by design. Moving emails creates an unwanted side-effect. Xeams creates search indexes for every message that comes in. There are 3 indexes for every day for each category. It is quite possible that a user could move an email that was received before the current date. Xeams does not recreate an index for an older day. That is a very costly operation in terms of CPU cycles. Therefore, once a message is moved you will not be able to find that message via search.

Following steps will make the box checked by default if you are okay with the side-effect mentioned above.

  • Locate server.properties file in $INSTALL_DIR\config folder. Create the file if it does not exist
  • Add the following line:
    select.moving.checkbox=true
  • Save the file
  • Restart Xeams
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