Clear down James
    Clear down Synametrics Support
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                Clear down James
                    Clear down Synametrics Support
                        Clear down James
                            Clear down James

From: James
Date: 6/25/18 9:10 AM
Topic: Clear down
Type: General Discussions
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Hey, long time. Been very busy lately, hope your all well out there.

Quick one for the team, I haven't had the time to explore all features and bug fixes of your latest release so pardon me if this option is there;

I need an option to clear down all emails in the junk folder.  Presently all filtered emails go into the junk folder and according to the set policy get flushed.

A select all check box from the junk message repository and delete would be fantastic as an override to the current set user policy.

Primary reason due to AV scans, Secondary reason due to backups.  AV scans are having to scan over the same files again and again when doing full scans as well as full backups being duplicated.

- I am aware the folder can be excluded (goes against policy's)

- I am aware we can reduce the term to keep emails (this is a band-aid)

- I am are incremental backups can be used (full backups are still required, company policy)

- I am aware a batch job can be scheduled to flush the physical folder (tricky and troublesome, also requires extra user time)


Ideal solution:

- To have some sort of timing job to flush the folder per day or allow us to integrate a cron job.

Quick Fix:

- To allow admins to clear all junk (and other repository folders) emails [physical files] from the disk at a users request within the interface.

 

Thanks and sorry if I have missed the option!

Cheers devs / techs.

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From: Synametrics Support
Date: 6/25/18 9:32 AM
Topic: Clear down
Type: General Discussions
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James,

Thank you for submitting your suggestions. Comments like these help us improve Xeams and we highly appreciate them. 

I wanted to understand this a bit better and therefore, am asking the following questions. 

I see you have included the option of reducing the terms to keep emails. However, you also said that was a "band-aid" solution. Could you please elaborate on that? How is that different from writing a cron job that would delete the files every day?

Additionally, if you are okay with creating a cron job, you will always be able to do that outside of Xeams, correct?

 

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From: Anonymous
Date: 6/25/18 10:49 AM
Topic: Clear down
Type: General Discussions
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Hi,

Basically reducing the term would impact overall policies until they are changed again. My suggestion was to allow ad-hoc clearance.

Consider this scenario:
1000 spam emails come in on Monday we would have to wait until the day 'completes' (Tuesday Morning) in order for your internal engine to complete its set period to flush emails from disk. 
My way would allow an admin to login, see a 1000 unwanted emails, search and filter, then clear them before the 9pm incremental backup. Admin goes to bed with less junk backed up.
Saves space, time and doesn't involve changing current retention policies which many need to keep in place.

Cron job is totally different from simply logging in, clicking junk repository, searching for emails by sender (or time, or date or Ip, etc.), simply check box them, clicking immediate purge and forgetting about what just happened.. :)

We could right power shell scripts and all sorts of fancy things.  The point here is to make things easier.

Your call, just a suggestion.  Let me know if it can be included in the next version.

cheers.

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From: James
Date: 6/26/18 8:25 AM
Topic: Clear down
Type: General Discussions
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Apologies, I forgot to include my name in the previous post.

James

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From: James
Date: 6/28/18 8:33 AM
Topic: Clear down
Type: General Discussions
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Any possibility..?

Thanks

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From: Synametrics Support
Date: 6/28/18 9:18 AM
Topic: Clear down
Type: General Discussions
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Sure. I have forwarded this link to our dev. team and they will definitely consider it. In short, we would provide a "Delete All" button in the search result, that would delete every file that you just searched. Of course, this will only be there if the message type is Spam. Would that work?

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From: James
Date: 6/29/18 9:31 AM
Topic: Clear down
Type: General Discussions
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Hi, yep sounds good.  Would it be possible to implement a checkbox mechanism. 

So a "Delete All" and an option to use the currently existing check box feature and "Delete Marked"...?

That would be ideal.

Thanks. Very much appreciated.

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From: James
Date: 8/6/18 5:21 PM
Topic: Clear down
Type: General Discussions
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devs/techs, hope your well.. James here.

I was wondering if you had an ETA on the next release of Xeams and if this option made the next build..?

thanks

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