Admin Console loading and not display allan
    Admin Console loading and not display allan
        Admin Console loading and not display Synametrics Support

From: allan
Date: 7/27/21 4:17 AM
Topic: Admin Console loading and not display
Type: General Discussions
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Hi all,

Currently I had restart xeams and found that only port 5272 & 5273 were listening, other service like smtp, pop3, imap etc did not start; I check Xeams.log show no ERROR message.
While connecting to admin console, browser(chrome) keep loading and nothing response from server until timeout. 

I had try to update JRE, webfront & lib (as FAQ suggest), but it dont help. Anyone have the same issue or any idea?
Thanks a lot!

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From: allan
Date: 7/27/21 5:29 AM
Topic: Admin Console loading and not display
Type: General Discussions
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Additional Information:
last log from xeams.log - 

xeams.rulesengine - Possible spam folder is: /data/opt/Xeams/PossibleSpams

it seem not going to execute after this line (but process is still running)

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From: Synametrics Support
Date: 7/27/21 9:24 AM
Topic: Admin Console loading and not display
Type: General Discussions
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Allan,

We are sorry to learn you're running into this problem. This appears to be an isolated issue and therefore, I recommend contacting our support department via phone or email. I'd also recommend sending us every log file from your server, which will help us determine the problem.

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