i have a problem with updating and restarting the Xeams software through web interface

the xeams service stay stopped until i start it through command line

ssl is enabled and TLS also for smtp

the following is the log generated for this problem ( i marked the problem with red color)

INFO  helper.c - Downloading new files
INFO  k.at - 3 files needs to be updated. Download in progress ...
INFO  helper.c - Restarting rules engine after update
INFO  xeams.ServerStarter - Received message to terminate Rules Engine from unknown
INFO  j.e - SMTP server terminated
INFO  connector.a - Connector server terminating...
INFO  db.b - Database 'xeamsDB' shutdown.
ERROR loader.WebappClassLoaderBase - The web application [] appears to have started a thread named [Thread-72] but has failed to stop it. This is very likely to create a memory leak.
INFO  xeams.c - Server terminating...
INFO  xeams.ServerStarter - ---------------------------------------------------
INFO  xeams.ServerStarter - Starting Xeams server. Current directory = /opt/Xeams. Time = 8/20/16 7:06 AM. Build number: 5832
INFO  xeams.a - SSLProtocols: SSLv2Hello,TLSv1,TLSv1.1,TLSv1.2
INFO  xeams.m - Web server started on port: 6272
INFO  db.b - Database server successfully started.
INFO  xeams.rulesengine - Good folder is: /opt/Xeams/GoodEmails
INFO  xeams.rulesengine - Spam folder is: /opt/Xeams/SpamEmails
INFO  xeams.rulesengine - Possible spam folder is: /opt/Xeams/PossibleSpams
INFO  xeams.ServerStarter - Starting connector engine...
INFO  connector.a - Starting Connector Server at port 4949, max connections up to 300
INFO  k.ao - SMTP Queue thread successfully started
INFO  xeams.ServerStarter - Last LCID set to 563664
INFO  users.l - Registering User Repository Ensurer
INFO  connector.e - Smtp proxy server is NOT enabled.
INFO  j.e - SMTP server successfully started on port 25
WARN  c.b - Skipping "C