Replying to a message from: Synametrics Support

The installation script is responsible for two tasks:

  1. Copy necessary files in your $INSTALL_DIR, which is usually /opt/Xeams
  2. Create a script in /etc/init.d/ folder called, xeams that starts Xeams upon machine restart.

Could you please confirm if step 1 is complete. Note that if step 1 is complete, you can always start Xeams by manually running /opt/Xeams/run.sh script. The second step could run into an error if your OS uses a slightly different mechanism to launch programs on startup. If you're using programs like WebMin, you could create the launch script using that.

If you're unable to resolve this on your own, please contact our support via email.