Language Filters

Often companies, particularly smaller organizations, seldom get emails in foreign languages. Xeams allow assigning scores if foreign characters are found. For example, there is a very good chance that an accounting firm in New York will never receive any good emails in Chinese.

Xeams can detect foreign languages inside an email message. For example, you can assign a score if more than 20% message contains Chinese characters.

Languages are grouped in categories. Many languages share characters. For example, Latin characters are shared between English, French, Spanish, Germany, etc...

Following Languages are supported:
CategoryLanguages
ArabicArabic, Persian, Urdu
Chinese, Japanese, KoreanChinese, Japanese, Korean
EthiopianEthiopian
GreekGreek
HebrewHebrew
IndianHindi, Telugu, Tamil, Bengali, Gujrati, Punjabi and other Indian languages.
Latin - BasicUS/British English
Latin - ExtendedEnglish characters with Umlaut, such as ä ö ü
RussianRussian
ThaiThai

Configuration Steps

  • Log in to your Xeams admin console as the administrator.
  • Click Filter Management > Content Filters > Language Filters.
  • Select a codebase for the desired language?for example, Chinese, Korean, and Japanese fall in the same category.
  • Select a percentage for the message. For example, an email may contain both English and Chinese characters. If you specify 20 for this value, a score will only apply if the number of Chinese characters is more than 20% of the entire message.
  • Assign a desired score.