Outbound Learner Address is applicable when you use Xeams in front of services like Exchange Online for inbound filtering but Exchange Online for sending outbound emails. Using this feature, you configure Exchange Online to BCC a copy of every email going out, allowing inbound filters in Xeams to improve by learning who is getting emails on the Internet.
Consider the following example:
mycompany.com. Xeams Cloud is filtering emails for this domain for inbound messages.
firstname.lastname@example.org an outbound email to
email@example.com. In other words, you want your inbound filtering to improve based on who is receiving outbound messages.
This is achieved by configuring the outbound email system, such as Microsoft Exchange Online, to automatically add a new recipient for every outbound email. This new recipient is configured in Xeams as Outbound Learner Address.
The following image demonstrates the actual mail flow.
Adding a new recipient as BCC is better than using either To or CC because neither the sender, nor the recipient will know about this change in the mailflow.
Follow the steps below to configure Xeams.
firstname.lastname@example.org. Very Important: notice the sub-domain
filter.mycompany.comin the email address. This is necessary because services like Microsoft Exchange Online will never forward emails belonging to
mycompany.comto Xeams unless you use a different domain.
filter.mycompany.com. Here is a screenshot of a screen used by GoDaddy
Every domain registrar have their own interface for creating MX records and therefore, the screen may look different.
Following steps demonstrate configuring Microsoft Exchange Online.
email@example.com Xeams. Instead, a special log file called
OutboundLearner.logexists, which will log an entry whenever a new email is received for this address.