|Rebuilding Search Indexes
|12/14/15 4:35 PM
|Last modified on:
|8/13/18 10:30 AM
Rebuilding Searching Indexes
When message arrive in Xeams a search index is created in the background. This allows users to search for older messages a lot faster. Occasionally, you have to rebuild
these indexes, which occurs when:
- You manually move email files from an older Xeams
- Too many emails are deleted from one category
- You see errors in Xeams.log indicating search index is corrupted
Rebuilding index may take a long time. Additionally, you have to bring down the SMTP servers in Xeams so no emails are being received while the server is rebuilding indexes.
Steps to rebuild
- Do this on Sunday or when email traffic is light
- Login to the web interface as admin
- Temporarily disable SMTP servers (Regular as well as Proxy)
- Restart Xeams so existing indexes are flushed and closed
- Login again as admin
- Click the Home link. This should display the URL in the browser ending with
- Manually change the URL from
operation=185. The final URL should look like
- Hit ENTER key after changing the operation
- The amount of time it takes for rebuilding index depends upon the number of emails in your repository.
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