Product » Xeams » Knowledge Base
Document information
Document ID: | 4900 |
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Subject: | Searching for older messages |
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Creation date: | 6/8/16 8:41 AM |
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Last modified on: | 12/19/19 9:53 AM |
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Searching Older Messages
Xeams provides an excellent mechanism to search older messages. This applies to both incoming and outgoing messages.
Message searching is available for every user type:
By default, the message repository displays the most recent messages. Therefore, the search feature comes in very handy when
someone needs to search a message received in the past. Additionally, Xeams creates an index for every message that makes the
searching extremely fast.
How to search
- Login to the web interface
- Click Search Messages under Message Repository. This step is not required when you
log in as a regular non-admin user.
Search Tips
Following examples demonstrate some useful searching tips.
Searching Tips # 1
Logged in as a user and searching for messages received in last 10 days
When logged in as a user, Xeams displays messages since midnight. However, a user can search for older messages
using the following tip:
- Select the appropriate message type
- Select a date that is 10 days from current date
- Enter 10 for Number of days to search for field.
- Select Sender or Recipient's email in Search Field
- Enter your own email address in the Search For field.
Searching Tips # 2
Search for a particular user
Assume you want to search for an email you received from:
Arnold Schwarzenegger <aschwarzenegger@hollywood.com>
Use the following values.
- Select the appropriate message type
- Select Sender or Recipient's email in Search Field
- Enter any of the following values
- Schwarzenegger Partial name
- Arnold Partial name
- aschwarzenegger Single word within email address
- aschwarzenegger@hollywood.com Entire email address
- hollywood Single word within email address
Searching Tips # 3
Searching for words within body
Assume you want to search for multiple words in a message, for example:
Hillary Clinton & Bill Clinton
Enter the following values:
Searching Tips # 4
Searches in Xeams are indexed. This means it will NOT return results for partial strings. Consider the following subject line as an example:
An important notification regarding your bank account
In the above example, searching for words like
Import
or
regard
will NOT return any results since they are partial words.
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