Document information

Document ID: 5166
Subject: Message Status icons
Creation date: 10/20/17 4:46 PM
Last modified on: 3/2/22 10:31 AM


Status Icons

Starting from version 6.1, Xeams includes a new column when viewing messages. These icons give additional information about the messages. They help administrators as well as non-admin users to see if certain operations have been performed on the corresponding message.

stat-icons.png

The table below summarizes the meaning of every icon that is displayed in the status column.
Icon Name Description
Encrypted/Clear This icon becomes enabled if end-to-end encryption is used.
Viewed/Not Viewed This icon becomes enabled once a message is viewed through the web interface.
Restored This gets enabled once a message is restored
Marked Good This gets enabled if a user marks a message Good.
Marked Junk This gets enabled if a user marks a message Junk.
Delivered to next hop Depending upon how your Xeams is configured messages may go to a different SMTP server running downstream. This is called the next hop. Another example of a hop is an SMTP server on the Internet that gets an outbound email from within your network.

You will see this icon if a message was needed to be sent to the next hop and it was successfully delivered. There are two variations of this icon:
  • - Delivered with encryption
  • - Delivered without encryption
  • - Delivered through a clustered slave
Failed to delivered to next hop This icon is displayed when a message that was supposed to be delivered to the next hop failed. As a result, this message was sent to the Outbound Mail Queue, which can be viewed under Message Repository/Manage Outbound Queue page.

This icon will disappear once message has been delivered.
Received using STARTTLS You will see this icon if Xeams received this message using STARTTLS - meaning the sender used encryption before sending the message.

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