Document information

Document ID: 4678
Subject: White listing domain when marking message good
Creation date: 12/14/15 4:35 PM
Last modified on: 3/7/22 10:55 AM

White listing domains when marking message

Administrators were able to conveniently add sender's domain names to a white list when marking a message good in earlier versions of Xeams. In fact, it was so convenient that many administrators over used this method, incorrectly white listing many domains. This feature was later removed in newer versions, which was done by design. Instead of adding messages to a white list, Xeams checks if an SPF record exists for the domain and allows administrators to add the domain to SPF trusted domains instead. Refer to this document for more reasoning.

Note that you can still white list a domain by adding a rule under Filter Management > Content Filters > Sender Filters

Follow the steps below to bring that option back. Please note that we do NOT recommend adding domain names to a white list.
  • Located $INSTALL_DIR\config\ file and open it in any editor. If the file is missing, create a new text file with this name. On Windows, Notepad has a bad habit of adding .txt to the file name. Ensure the file name is and not
  • Paste the following line in the file.


  • Save the file
  • Restart Xeams.

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