Terms and Conditions for Using the AI-Based Filtering in Xeams

By enabling and using the AI-based filtering feature in Xeams, you agree to the following terms and conditions. These terms govern the use of this feature and outline important information regarding data handling, third-party services, and network requirements.

Data Handling and Privacy

The AI-based filtering feature uses external, third-party AI engines to perform email classification. This means that a portion of your email data, including content and headers, will be sent to these third-party services for analysis.

  • Third-Party AI Engines: The AI-based filter may utilize engines from providers such as Google (Gemini), OpenAI (ChatGPT), and Anthropic. These companies have their own privacy policies and data usage terms in place. We strongly recommend reviewing the privacy policies of these third-party providers to understand how your data is handled. While Synametrics Technologies does not control how these external services process your data, we have selected providers that are widely recognized in the industry.
  • Data Shared with Synametrics Technologies: To manage billing and usage for this feature, certain usage information will be shared with Synametrics Technologies. This data is used solely for billing purposes and will not be used for any other reason, such as marketing, product development, or any form of behavioral analysis. This information includes a usage count of the number of emails processed by the AI filter. No email content or personally identifiable information will be shared with Synametrics Technologies.

Network And Firewall Requirements

For the AI-based filtering feature to function correctly, your firewall must allow outbound traffic on ports 80 and 443. These ports are necessary to establish a secure connection with the external AI engines. If these ports are blocked, the AI filter will not be able to send data for classification, and the feature will not work.

Your Consent

By activating and using the AI-based filtering feature, you acknowledge and consent to the following:

  • You understand that your email data will be sent to external, third-party AI engines for classification.
  • You accept the inherent privacy considerations of using these third-party services.
  • You agree that usage information will be shared with Synametrics Technologies for billing purposes only.
  • You confirm that your network is configured to allow outbound traffic on ports 80 and 443.

If you do not agree with these terms, do not enable the AI-based filtering feature. You can continue to use Xeams' other filtering options, which do not rely on external AI services.