From: | James |
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Date: | 7/16/25 8:42 AM |
Topic: | Xeams Update - Not Longer Functioning |
Type: | General Discussions |
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Hi, The latest update of Xeams seems to have broken all email restore capabilities of from spam and possible spam and all emails going to the downstream exchange server. When attempting to restore an email you get a blank screen with no restore and any good emails that are coming through xeams simply do not get delivered to the downstream server. We have had to do an urgent restore to the previous version. An urgent fix is required team. Thanks, James |
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From: | Synametrics Support |
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Date: | 7/16/25 9:01 AM |
Topic: | Xeams Update - Not Longer Functioning |
Type: | General Discussions |
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James, Can you please try updating again by following instructions on https://www.xeams.com/manuallypatching.htm
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From: | James |
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Date: | 7/16/25 10:00 AM |
Topic: | Xeams Update - Not Longer Functioning |
Type: | General Discussions |
Post a follow up |
Team, Discussing internally, it would be wiser to wait for your next update and take that on. The features of the new update such as multiple smart hosts are not required. We have never had issues with auto-updates in the past. Thanks, James |
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From: | James |
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Date: | 7/16/25 10:48 AM |
Topic: | Xeams Update - Not Longer Functioning |
Type: | General Discussions |
Post a follow up |
Team, Discussing internally, it would be wiser to wait for your next update and take that on. The features of the new update such as multiple smart hosts are not required. We have never had issues with auto-updates in the past. Thanks, James |
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