Xeams Update - Not Longer Functioning James
    Xeams Update - Not Longer Functioning Synametrics Support
        Xeams Update - Not Longer Functioning James
        Xeams Update - Not Longer Functioning James

From: James
Date: 7/16/25 8:42 AM
Topic: Xeams Update - Not Longer Functioning
Type: General Discussions
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Hi,

The latest update of Xeams seems to have broken all email restore capabilities of from spam and possible spam and all emails going to the downstream exchange server.

When attempting to restore an email you get a blank screen with no restore and any good emails that are coming through xeams simply do not get delivered to the downstream server.

We have had to do an urgent restore to the previous version.

An urgent fix is required team.

Thanks,

James

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From: Synametrics Support
Date: 7/16/25 9:01 AM
Topic: Xeams Update - Not Longer Functioning
Type: General Discussions
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James,

Can you please try updating again by following instructions on https://www.xeams.com/manuallypatching.htm 

 

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From: James
Date: 7/16/25 10:00 AM
Topic: Xeams Update - Not Longer Functioning
Type: General Discussions
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Team,

Discussing internally, it would be wiser to wait for your next update and take that on.  The features of the new update such as multiple smart hosts are not required.

We have never had issues with auto-updates in the past.

Thanks,

James

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From: James
Date: 7/16/25 10:48 AM
Topic: Xeams Update - Not Longer Functioning
Type: General Discussions
Post a follow up

Team,

Discussing internally, it would be wiser to wait for your next update and take that on.  The features of the new update such as multiple smart hosts are not required.

We have never had issues with auto-updates in the past.

Thanks,

James

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