| From: | Markus |
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| Date: | 8/31/26 10:23 AM |
| Topic: | Pick-up broken in 6450+? |
| Type: | General Discussions |
| Post a follow up | |
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Hi, I'm experimenting with Xeams as a pick-up alternative to deprecated MS Virtual SMTP Services for queuing IIS mails and a smart-host backend. This worked but suddenly it doesn't since around August, 13th. There are no SmartHost.log errors or the like but my suspicion is that the 6450+ build upgrades might be the culprit. It feels like Regrettably I see no way to download some earlier builds so I'm unable to test my hypothesis by rolling back. I have a 10.1 download but don't want to go back that far. Thanks for input in advance! - Markus
PS: If you don't know what I'm babbling about: https://www.xeams.com/pickup-folder.htm |
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| From: | Synametrics Support |
|---|---|
| Date: | 8/31/26 10:33 AM |
| Topic: | Pick-up broken in 6450+? |
| Type: | General Discussions |
| Post a follow up | |
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Markus, There is no reason to downgrade. A better option is to click Tools > Contact Support from your Xeams web interface so that we can get the logs from your end. I am sure we can resolve this without downgrading.
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| From: | Markus |
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| Date: | 9/1/26 11:16 AM |
| Topic: | Pick-up broken in 6450+? |
| Type: | General Discussions |
| Post a follow up | |
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Thank you very much, ticket is 260900007. |
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| From: | Synametrics Support |
|---|---|
| Date: | 9/1/26 11:27 AM |
| Topic: | Pick-up broken in 6450+? |
| Type: | General Discussions |
| Post a follow up | |
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I have replied to your email. It's not working because you're using the Community Edition of Xeams. This feature requires the Enterprise Edition. Click Tools > About Xeams in the web interface and then click the Upgrade button to purchase EE.
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