Pick-up broken in 6450+? Markus
    Pick-up broken in 6450+? Synametrics Support
        Pick-up broken in 6450+? Markus
            Pick-up broken in 6450+? Synametrics Support

From: Markus
Date: 8/31/26 10:23 AM
Topic: Pick-up broken in 6450+?
Type: General Discussions
Post a follow up

Hi,

I'm experimenting with Xeams as a pick-up alternative to deprecated MS Virtual SMTP Services for queuing IIS mails and a smart-host backend.

This worked but suddenly it doesn't since around August, 13th. There are no SmartHost.log errors or the like but my suspicion is that the 6450+ build upgrades might be the culprit. It feels like auto.start.input.queue=true is not honored any longer. When I use operation=267 the saved EML files suddenly move from InputMessageQueue and get delivered. Looks like the automatic queue start is broken/queue can only be operated manually.

Regrettably I see no way to download some earlier builds so I'm unable to test my hypothesis by rolling back. I have a 10.1 download but don't want to go back that far.

Thanks for input in advance!

- Markus

 

PS: If you don't know what I'm babbling about: https://www.xeams.com/pickup-folder.htm

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From: Synametrics Support
Date: 8/31/26 10:33 AM
Topic: Pick-up broken in 6450+?
Type: General Discussions
Post a follow up

Markus,

There is no reason to downgrade. A better option is to click Tools > Contact Support from your Xeams web interface so that we can get the logs from your end. I am sure we can resolve this without downgrading.

 

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From: Markus
Date: 9/1/26 11:16 AM
Topic: Pick-up broken in 6450+?
Type: General Discussions
Post a follow up

Thank you very much, ticket is 260900007.

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From: Synametrics Support
Date: 9/1/26 11:27 AM
Topic: Pick-up broken in 6450+?
Type: General Discussions
Post a follow up

I have replied to your email. It's not working because you're using the Community Edition of Xeams. This feature requires the Enterprise Edition. Click Tools > About Xeams in the web interface and then click the Upgrade button to purchase EE.

 

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