Hi Team,

I seem to be getting an information message when logging in saying my home version is being used as a commercial version and will stop functioning soon and will move to the enterprise verison?

I am not using it for commercial use.  I don't know where the message randomly came from?

What needs to be done to stop this from happening?

Many Thanks!

Jack

Jack,

Please contact our support department via email. Click Tools > About Xeams to reach us.

Thanks.

Hi Team,

There seems to be an endless list of support methods.

Email, forum, telephone - which one would you prefer me to use?

I mean isn't there something I can do myself?  Is it a question of restarting, reinstalling, waiting a few days for a count to drop (currently on 4 users with one due to drop)?

Many Thanks.

Kind Regards,

Jack

Jack,

Use the following method:

• Log in to your Xeams web interface as the administrator
• Click Tools > Contact Support
• You will see a button on the right saying "Proceed without support". Click that and compose a short message.