| From: | Kevin Tickle | 
|---|---|
| Date: | 10/29/25 8:40 AM | 
| Topic: | Upgraded to v9.9 Build 6397 Whitelisted emails treated as SPAM | 
| Type: | General Discussions | 
| Post a follow up | |
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 Hello, after upgrading to v9.9, build 6397 lots of emails are being treated as spam.  | 
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| From: | Anonymous | 
|---|---|
| Date: | 10/29/25 8:40 AM | 
| Topic: | Upgraded to v9.9 Build 6397 Whitelisted emails treated as SPAM | 
| Type: | General Discussions | 
| Post a follow up | |
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 Even if they are whitelisted  | 
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| From: | Synametrics Support | 
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| Date: | 10/29/25 9:37 AM | 
| Topic: | Upgraded to v9.9 Build 6397 Whitelisted emails treated as SPAM | 
| Type: | General Discussions | 
| Post a follow up | |
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 Kevin, Please refer to https://www.xeams.com/whitelisted-addresses-ignored.htm for an explanation and how to configure Xeams to bypass this rule. 
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| From: | Kevin Tickle | 
|---|---|
| Date: | 10/30/25 8:21 AM | 
| Topic: | Upgraded to v9.9 Build 6397 Whitelisted emails treated as SPAM | 
| Type: | General Discussions | 
| Post a follow up | |
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 I have read the article. There section which goes on to show how to skip DMARC globally refers to a server.properties file, I don't seem to have this file?  | 
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| From: | Synametrics Support | 
|---|---|
| Date: | 10/30/25 8:38 AM | 
| Topic: | Upgraded to v9.9 Build 6397 Whitelisted emails treated as SPAM | 
| Type: | General Discussions | 
| Post a follow up | |
| 
 Kevin, Please create it. Refer to https://www.xeams.com/server-properties.htm for more information.  | 
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