Body filter issue Smile
Body filter issue Synametrics Support
Body filter issue Smile
Body filter issue Synametrics Support
| From: | Smile |
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| Date: | 1/16/21 10:19 PM |
| Topic: | Body filter issue |
| Type: | General Discussions |
| Post a follow up | |
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I sent an email sample with .eml format to support[at]synametrics.com,please help to check how to key word filter such spams.
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| From: | Synametrics Support |
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| Date: | 1/18/21 10:45 AM |
| Topic: | Body filter issue |
| Type: | General Discussions |
| Post a follow up | |
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I just replied to your email besides pasting my answer here. We're not able to recreate this problem on our end. There is no need for you to encode your input. Xeams does that in the background.
I have created a small video demonstrating that you should be able to add a body filter and search that in incoming emails. Please download the video from https://shares.synametrics.com/app?operation=pubopp&id=1610984543071X47A23A87A62MtZ9w
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| From: | Smile |
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| Date: | 1/19/21 1:49 AM |
| Topic: | Body filter issue |
| Type: | General Discussions |
| Post a follow up | |
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If you put the soure（The sample i sent） at Message Simulator and check,you will find that,it can not catch such spam. |
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| From: | Synametrics Support |
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| Date: | 1/19/21 5:45 AM |
| Topic: | Body filter issue |
| Type: | General Discussions |
| Post a follow up | |
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Why do you want to put the encoded data? The actual data will never be encoded. In any case, could you please make a video of what you're trying to do. That will make it easier for us to see what is going on. Another option is to send us the actual email message you received using the method specified on https://www.xeams.com/forward-sample-to-support.htm |
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