Product » Xeams
How to contact us for support
We recommend that you always initiate a support request by sending an email generated through the
by clicking the Contact Support
button on the home page. Refer to the image below.
When you initiate a support request from Admin Console
it sends us important information regarding your environment, such as memory/disk usage and important configuration parameters. This information helps our support department to answer your question efficiently.
No emails are sent from your system to our support department.